Working With the Client

Written by David Charney
Posted: January 16, 2007 (5 years ago) | 0 comments

This is going to be a short one. I often hear people in my industry (and many industries) chatting about clients and how the client is being difficult, confusing, and stupid. I hear people saying “The client just has no idea how it works!”… Makes sense they don’t, doesn’t it? We are the pros, not them. We should be working with them up front to help them understand what deadlines mean to us and the processes that can help streamline the development of the project. Why doesn’t the client understand that if they want a small change it could cause a lot of rework? Probably because they were not told this. We never say to ourselves “Oh you should have seen how stupid I was trying to understand my Client’s industry!”… Lead them in the right direction and don’t take them for granted. I just hear this to much and had to rant.